Thank you to our Silver Spring community:

In the wake of the fire on February 18th, The Arrive Silver Spring team sends our deepest condolences to the family and loved ones of Melanie Diaz and all of the residents who were affected by the recent tragedy. We are deeply saddened at the loss of life and injuries that occurred. Our leadership team has connected directly with Ms. Diaz’s family to express our condolences and offer support during this difficult time.

We want to thank the first responders who were instrumental in helping residents evacuate to safety and supporting those in need of medical attention. Our residents are our top priority and we are committed to supporting and providing ongoing open communication throughout this critical time.

County fire authorities have concluded their investigation of the incident, and have determined that the fire was accidental and had started in a seventh floor unit. We can confirm that all fire systems within the building were in working order and were up to date on all code and fire safety requirements. We understand residents and community members may still have questions. Our team has been working round the clock to support all of our residents, including those who have been displaced as a result of smoke and water damage.

We are committed to meeting and speaking with any resident who may need assistance and have our office and phone lines open for communication. Please visit our office from 9 AM to 2 PM (Mon, Wed, Fri, Sat, & Sun), 2 PM to 7 PM (Tu & Th), or email us at to schedule a time to meet with us and we will promptly get back to you.